Scores on the Doors: Understanding the UK Food Hygiene Rating System

If you’ve ever walked past a restaurant, café, or takeaway in the UK, you may have noticed a sticker in the window with a number from 0 to 5. This is the Food Hygiene Rating, commonly known as Scores on the Doors, issued by environmental health inspectors. But what do these numbers really mean, and why should you pay attention to them? Let’s break it down.

What is Scores on the Doors?

Scores on the Doors is a food safety rating system run by the Food Standards Agency (FSA) in partnership with local authorities across the UK. The system helps consumers make informed choices about where to eat by rating food premises based on their hygiene standards.

How Are Food Establishments Rated?

Environmental health officers conduct routine inspections of food businesses, assessing them on three key areas:

  1. Hygienic food handling – This includes how food is prepared, cooked, cooled, and stored.
  2. Cleanliness and condition of facilities – Inspectors check the cleanliness of kitchens, ventilation, handwashing facilities, and pest control measures.
  3. Food safety management – Businesses must have systems in place to ensure food safety, such as proper record-keeping and staff training.

Following the inspection, businesses are awarded a hygiene rating from 0 to 5.

What Do the Scores Mean?

  • 5 – Very Good: The highest rating, indicating excellent hygiene standards with full compliance to food safety regulations.
  • 4 – Good: A high standard of hygiene with only minor areas for improvement.
  • 3 – Generally Satisfactory: The business meets legal requirements but has some areas that could be improved.
  • 2 – Improvement Necessary: There are significant issues that need addressing to meet legal food hygiene standards.
  • 1 – Major Improvement Necessary: Serious non-compliance with food hygiene laws that must be corrected immediately.
  • 0 – Urgent Improvement Necessary: The lowest score, indicating a severe risk to public health. The business may be at risk of closure until it resolves the issues.

Do Businesses Have to Display Their Scores?

In Wales and Northern Ireland, it is mandatory for businesses to display their hygiene rating. However, in England, it is voluntary, though many reputable establishments choose to display their rating to build trust with customers. Scotland has a separate system called the Food Hygiene Information Scheme (FHIS).

Why Should You Check the Food Hygiene Rating?

Knowing the hygiene rating of a food business helps you make informed choices about where to eat. A high score indicates a business takes food safety seriously, while a low score can be a warning sign of poor hygiene practices.

How Can Businesses Improve Their Scores?

If a business receives a low rating, they can take steps to improve:

  • Train staff properly on food hygiene and safety.
  • Improve cleaning routines to maintain a hygienic environment.
  • Ensure food is stored and handled correctly to prevent contamination.
  • Maintain accurate records to demonstrate compliance with safety regulations.

Businesses can also request a re-inspection once they have addressed the issues highlighted by inspectors.

Final Thoughts

The Scores on the Doors system is an essential tool for maintaining food safety standards across the UK. Whether you’re grabbing a quick takeaway or dining out at a restaurant, taking a moment to check the food hygiene rating can help ensure you’re eating somewhere that prioritises cleanliness and safety.

So next time you’re out, look for that green and black sticker—because when it comes to food hygiene, knowledge is power!


Would you like to see an updated rating for your favourite eatery? You can check food hygiene scores online through your local council’s website or the Food Standards Agency’s Food Hygiene Rating search tool. Search for ratings | Food Hygiene Ratings